Designed for your team
The working examples below are illustrative scenarios, not completed client case studies or reported performance results. The pilot is designed to produce a record you can evaluate.
Agree the pilot before measuring it
Choose an active U.S.–Japan or Asia business class enquiry and record when the complete brief is received. Define the destination, dates, travelers, approved budget basis and who can authorize ticketing. No exclusive supplier commitment is required.
Use the two-hour initial quote or status-update target as a response objective, not as a claim about past performance. Agree how incomplete requests, client revisions and airline-dependent delays will be recorded.
Working example: a travel advisor’s Tokyo enquiry
Illustrative scenario: an advisor is comparing a client’s U.S.–Tokyo round trip and wants to keep the client-facing proposal under the agency brand. The advisor sends dates, flexibility and a preferred arrival airport; the air desk returns suitable options with price basis and fare conditions.
The pilot review checks whether the response answered the brief, whether restrictions were clear and how many clarification rounds were needed. This scenario does not assert that a sale occurred or that any particular saving was achieved.
Working example: a DMC programme or executive relocation
Illustrative scenario: a Japan DMC needs a flight to fit an arrival transfer, or a mobility team needs a one-way itinerary for an executive and family. The brief includes the ground-team contact, latest arrival, traveler details needed for pricing and any baggage questions.
The review follows the actual work: option quality, approval handoff, information supplied at ticketing and later servicing if required. Any published case study should be based on recorded results and the appropriate client permission.
Measure outcomes with a shared scorecard
Record both successful and unsuccessful enquiries using the same definitions. A quote request is not a sale, and a repeat enquiry is not automatically a repeat booking. Agree the review period before comparing results.
| Measure | Record this evidence |
|---|---|
| Initial response time | Time from complete brief received to first quote or substantive status update |
| Quote completeness | Route, cabin, traveler count, total price, validity and rules supplied |
| Booking conversion | Tickets actually issued divided by comparable completed quote cases |
| Repeat business | Partners with a subsequent issued booking during the agreed review period |
| Servicing quality | Correction requests, change handling and documented response times |
Send your first pilot brief
Contact us with your business name, role, main U.S.–Japan or Asia routes and one live enquiry. State whether you need advisor white-label support, DMC coordination, corporate approval support or a relocation brief.
We will discuss the scope, response target, communication plan and commercial terms. There is no obligation to ticket a proposal simply because you requested a quotation; booking proceeds only after the agreed approvals and payment arrangements.
Partner questions
Are the working examples real client case studies?
No. They are explicitly illustrative scenarios. No client outcome, conversion rate, repeat-booking rate or saving is claimed.
What does the two-hour target measure?
The time from receipt of a complete brief to an initial quote or a substantive status update. Complex requests may need longer to finalize.
Does a pilot require exclusivity?
No. Start with an agreed enquiry and review the actual service record before discussing further cooperation.